Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") are a legally binding agreement between you ("you" or "Client") and R&M Technologies LLC, doing business as EndpointLabs ("EndpointLabs," "we," "us," or "our"). They govern your use of our website at endpointlabs.io, the EndpointLabs app builder, and any related services, applications, and tools (the "Services").

By accessing or using the Services, creating an account, or clicking "I agree" or similar, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old and able to enter into binding contracts. If you use the Services for a business or other organization, you confirm that you have authority to bind it to these Terms, and "you" includes that organization.

3. Description of Services

The Services may include:

• An AI-powered builder that creates and edits websites and applications
• Hosting, deployment, databases, and domains for apps you build
• Custom design, development, and consulting services
• Ongoing maintenance and support

Some features are labeled beta, preview, or experimental. Those features are provided for evaluation, may change or be removed, and may not work as expected.

6. Accounts and Security

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Keep your login credentials, passcodes, and service keys confidential
• Notify us promptly of any unauthorized access to your account
• Accept responsibility for all activity under your account, including by your team members

7. Custom Development Projects

For custom development projects, the scope, deliverables, timeline, and pricing are set out in a separate proposal, statement of work, or written agreement. If that agreement conflicts with these Terms, the signed agreement controls for that project. Scope changes may require additional fees and time, agreed in writing. You agree to provide timely feedback, content, and approvals. Delays on your side may affect timelines.

8. Your Content and License

"Your Content" means prompts, messages, text, images, logos, data, files, and other material you provide or upload to the Services. You keep all ownership rights in Your Content.

You grant EndpointLabs a non-exclusive, worldwide, royalty-free license to host, copy, process, modify, and display Your Content as needed to provide, secure, and support the Services, including sending it to our AI and infrastructure providers. You confirm that you have all rights needed to provide Your Content and that it does not infringe anyone's rights.

9. Intellectual Property

Our Platform

The Services themselves, including our software, templates, designs, and branding, are owned by EndpointLabs or our licensors and protected by intellectual property laws.

Your Apps

As between you and EndpointLabs, and subject to these Terms and payment of applicable fees, you own the code and content generated for Your Apps, excluding our pre-existing templates and components, open-source software, and third-party materials, which remain subject to their own licenses. You may use those embedded components as part of Your Apps. Because AI Output may be similar for different users, we cannot guarantee that Output is unique or eligible for intellectual property protection.

For custom development projects, ownership of deliverables is set by the project agreement. Unless it says otherwise, you receive ownership of custom deliverables upon full payment, on the same exclusions.

10. Acceptable Use

You agree not to use the Services to:

• Violate any law or regulation, or anyone's rights
• Build phishing pages, scams, or apps that impersonate another person, brand, or organization
• Collect credentials, payment details, or personal data deceptively
• Send spam or unsolicited bulk messages
• Distribute malware or other harmful code
• Publish content that is illegal, hateful, harassing, sexually exploitative, or that infringes intellectual property
• Interfere with, overload, or attempt to gain unauthorized access to the Services or other systems
• Get around usage limits, credits, or security controls
• Copy, resell, or reverse-engineer the EndpointLabs platform itself

We may use automated and manual review to detect violations. We may remove content, unpublish apps, or suspend accounts that violate these rules, and report illegal activity to authorities.

11. Third-Party Services

The Services rely on and integrate with third-party services, including hosting, databases, AI model providers, payment processors, domain and email providers, and services you choose to connect. Your use of them is subject to their own terms. We do not control and are not responsible for third-party services, their availability, or their changes, and you use them at your own risk.

12. Fees, Credits, and Payment

• Plans: Plan prices and what they include are shown on our website. Paid plans are billed in advance and renew automatically until you cancel. You can cancel at any time, effective at the end of the current billing period.
• Credits: Builder requests use credits as described on our pricing page. Credits have no cash value, cannot be transferred, and may change as we update our plans. Builds that fail on our side are not charged, as described in the product.
• Custom projects: Payment terms are set in the project agreement. Unless agreed otherwise, invoices are due within 30 days.
• Refunds: Except where required by law or stated in a project agreement, fees and purchased credits are non-refundable.
• Taxes: Prices do not include taxes unless stated. You are responsible for applicable taxes.

13. Availability, Changes, and Data

We may change, suspend, or discontinue any part of the Services at any time. We do not guarantee that the Services, Your Apps, or any hosted data will be available without interruption or that data will never be lost. You are responsible for keeping backups of your code and data. If we discontinue a paid service, we will make reasonable efforts to give notice and let you export your projects.

15. Limitation of Liability

To the maximum extent permitted by law, EndpointLabs and its owners, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, goodwill, or use, arising out of or related to the Services, Output, or Your Apps, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for all claims arising out of or related to these Terms or the Services will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the claim, or (b) one hundred dollars ($100).

Some jurisdictions do not allow these limitations, so some of them may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless EndpointLabs and its owners, officers, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services
• Your Content and Your Apps, including claims by your visitors or customers
• Your violation of these Terms or of any law
• Your violation of any third party's rights

17. Suspension and Termination

You may stop using the Services and close your account at any time by contacting us. We may suspend or terminate your access, or unpublish Your Apps, at any time if we believe you have violated these Terms, if required by law, or to protect the Services or others. When reasonable, we will give you notice and a chance to export your projects.

Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, indemnification, and dispute terms.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any legal action arising out of or related to these Terms or the Services must be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to their jurisdiction.

19. Dispute Resolution

Before filing any claim, you agree to try to resolve the dispute informally by contacting us at ryan@endpointlabs.io. We will try to resolve it within 60 days. If we cannot, either party may file a claim as described in Governing Law and Venue. To the extent permitted by law, claims must be brought individually and not as part of a class or representative action, and must be filed within one (1) year after the claim arose.

20. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms here and update the Effective Date, and for material changes we will make reasonable efforts to notify account holders. Continued use of the Services after changes take effect means you accept the updated Terms.

21. General Provisions

• Entire Agreement: These Terms, our Privacy Policy, and any signed project agreement are the entire agreement between you and EndpointLabs about the Services.
• Severability: If any provision is found unenforceable, the rest remain in effect, and that provision is enforced to the maximum extent permitted.
• No Waiver: Our failure to enforce a provision is not a waiver of it.
• Assignment: You may not assign these Terms without our written consent. We may assign them without restriction.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including outages of third-party providers.
• Electronic Communications: You agree to receive notices from us electronically, including by email and in the product.

22. Contact Us

If you have questions about these Terms, contact us: